Contact
Contact Us
We read every message, whether it is a question about the calculator, a correction to a guide, or feedback about the site.
The fastest way to reach us is email: support@yunjx.io. We aim to respond to genuine inquiries within a few business days. Please include the page you are writing about when reporting a problem, since it helps us reproduce issues quickly.
What to write to us about
We welcome reports of incorrect or outdated rates in the calculator, broken links, factual errors in our guides, and suggestions for topics you would like covered. If a guide helped you understand a fee you were charged, or if you believe we described something incorrectly, that is exactly the kind of message we want.
Please note what we cannot help with: we are not able to provide personal financial advice, recommend specific banks or transfer providers for your situation, predict exchange rate movements, or troubleshoot transactions with other companies. For those questions, contact the provider handling your money directly.
Before you write
If your question is about how the calculator works, the FAQ on the homepage answers the most common questions, including rate update frequency and privacy. If your question is about fees or provider rates, start with our mid-market rate guide and the international transfer fees guide, which cover most cost-related questions we receive.
Other pages
To learn who runs this site and how it is funded, see the about page. For privacy practices and advertising cookies, see the privacy policy. For the ground rules of using the site, see the terms of use.